GenAI Use Cases and Best Practices: A CIO’s Perspective

Leaders seeking GenAI use cases and best practices can find many examples shared in rSTAR’s recent webinar. Utility leaders, particularly CIOs, are guiding GenAI’s implementation and helping organizations extract the most ROI from their efforts. Michelle Ferrara, CIO of Arizona...

GenAI

How GenAI Can Supercharge Utility Customer Experience

Leaders in the energy sector looking to improve utility customer experience are actively exploring artificial intelligence in contact centers. Artificial intelligence (AI) in contact centers is common. AI and GenAI have touched nearly every aspect of business, including the customer experience (CX)....

Microservices

Microservices Architecture: Benefits, Challenges, and Best Practices

Microservices architecture is a buzzword in the tech industry, but what exactly does it mean, and why is it gaining so much attention? In this article, we’ll explore the world of microservices, discussing their benefits, challenges, and best practices for...

Dreamforce 2024: How Salesforce AgentForce and AI are Transforming CX

AI Integration Services Salesforce Cloud

Dreamforce 2024: How Salesforce AgentForce and AI are Transforming CX

Dreamforce 2024 Wrap-Up: Exploring the Future of AI and CX with Salesforce Dreamforce 2024 was nothing short of exhilarating! As always, this iconic Salesforce event showcased the latest in cutting-edge technology, and rSTAR Technologies was front and center, taking in...

What are the Benefits Manufacturers Receive from Improving CX?

Customer Experience

What are the Benefits Manufacturers Receive from Improving CX?

The competitive nature of the manufacturing industry has made enhancing customer experience (CX) a critical factor in driving revenue growth, increasing profit margin, and sustaining long-term success. A Forrester report highlighted that improving CX by 1 point can drive more than 1...

rSTAR at Oracle CloudWorld 2024: Innovations in Multicloud Capabilities

Oracle Oracle Cloud Infrastructure

rSTAR at Oracle CloudWorld 2024: Innovations in Multicloud Capabilities

rSTAR at Oracle CloudWorld 2024: Innovations in Multi-cloud Capabilities rSTAR Technologies was excited to attend Oracle CloudWorld 2024 in Las Vegas, where our team—Danny Asnani, Vivek Ahuja, John Annarelli, and Thulasi Yemmela—connected with industry leaders and Oracle experts to explore...

rSTAR Technologies at Dreamforce 2024 – The Future of Salesforce AI

AI Integration Services Salesforce Cloud

rSTAR Technologies at Dreamforce 2024 – The Future of Salesforce AI

Dreamforce 2024 is almost here, and rSTAR Technologies is excited to attend this monumental Salesforce event in San Francisco from September 17-19! Dreamforce is Salesforce’s premier event, showcasing the latest in Salesforce AI, cloud technology, and CRM solutions. Want to...

Unlocking Success: System Integration Boosts Your Digital Transformation

Customer Experience Digital Transformation

Unlocking Success: System Integration Boosts Your Digital Transformation

To survive in today’s dynamic landscape, manufacturing companies need a robust strategy for implementing digital technologies across all their operations. Fierce competition, evolving customer expectations, and ever-changing behaviors demand a more responsive and data-driven approach than the manufacturing companies of the...

Customer Experience

Design a Unified Customer Experience Ecosystem for Lasting Relationships

A seamless customer experience (CX) ecosystem is essential for every organization that wants to exceed customers’ expectations and build lasting relationships. However, to deliver exceptional CX, companies must understand the customer experience ecosystem and how to create a seamless ecosystem...

Serving Beyond Solutions: rSTAR’s Charity Event with Feed My Starving Children

Charity rSTAR Gives Back

Serving Beyond Solutions: rSTAR’s Charity Event with Feed My Starving Children

This morning, rSTAR Technologies kicked off a quarterly meeting of its Advisory Council with a charity event at Feed My Starving Children (FMSC). Council members, along with a number of additional staff members, gathered to pack nutritious meals for children...

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GenAI Use Cases and Best Practices: A CIO’s Perspective

How GenAI Can Supercharge Utility Customer Experience

Microservices Architecture: Benefits, Challenges, and Best Practices

Dreamforce 2024: How Salesforce AgentForce and AI are Transforming CX

What are the Benefits Manufacturers Receive from Improving CX?

rSTAR at Oracle CloudWorld 2024: Innovations in Multicloud Capabilities

rSTAR Technologies at Dreamforce 2024 – The Future of Salesforce AI

Unlocking Success: System Integration Boosts Your Digital Transformation

Design a Unified Customer Experience Ecosystem for Lasting Relationships

Serving Beyond Solutions: rSTAR’s Charity Event with Feed My Starving Children

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