Customer Experience

Customer Experience & Service Execution

Services from rSTAR

Accelerate & Modernize CX

rSTAR helps you stay ahead of the curve on digital experience trends to drive customer engagement and satisfaction while saving your business money.

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Get the CX Expertise You Need

We’re Salesforce’s go-to Jump Start partner in our three focus areas because we know how to extend and connect backend systems to create an experience that’s fully aligned with your goals

Our pre-built CX accelerators deliver a tailored, high-quality experience that addresses all your needs as well as those of your customers.

Build Business In A Solid Way And Grow More

Build an End-to-End Customer Experience

Your customers deserve a relationship with no seams, no gaps, and no inefficiencies. Your business demands it. We extend and connect systems to help you deliver that comprehensive, responsive experience

CX Transformation Story

OmniMax International

OmniMax International started with a goal of creating a digital engagement platform that would provide customers with a more responsive self-service experience. Learn how that project turned OmniMax IT into their sales colleagues’ heroes.

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Leverage the Best CX Platforms & Practices

We connect you with the tools that will accelerate your CX transformation and guarantee you achieve your business goals while supporting customers better than ever.

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Connect the Front Office, Back Office, and Field

To maximize service delivery, you need a consistent, reliable source of truth across your business. We show you how to connect systems to:

Automate Reporting
 
Streamline Delivery Times
Increase Satisfaction
 
Looking to become an all-star fast?

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rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.