Drive Sales, Gain New Customers, Deliver Positive CX

rSTAR provides specialized integration, automation, and CX solutions to help companies solve complex challenges and improve processes. We are Salesforce Partners, Oracle Platinum Partners, Microsoft experts, and offer expert consulting and services based on these and other related technologies.

Stay one step ahead of the competition with a 360-degree view of customers, provide more focused data access, customize customer portals, connect ERPCRM platforms, automate key processes, and more to drive sales, improve ROI, and increase brand loyalty. 

Unlock the Full Potential of Your Existing Platforms

rSTAR focuses on leveraging technology to improve CX, enhance efficiency, and integrate, automate, extend and build on existing platforms and systems our customers own. Our services encompass a variety of industries, including manufacturing, energy and utilities, and other asset-intensive fields. Our unique agile-based approach, extensive industry experience, and personlized services ensures that every client feels like an all-star with us.

Learn more about the work we do,
who we work with, and problems we solve.

Technology

Digital solutions have revolutionized the technology industry with automation, interconnectivity, machine learning, real-time data analysis, IIoT, advanced computing, chatbots, and AI solutions. The services we provide can combine your back office and field service operations, automate key processes, and give you a 360-degree view of your customer to ultimately enhance the experience for partners, employees, and all supply chain stakeholders.

Financial Services

Salesforce Rebate Management, AI chatbots and automation are some of our key services that help financial services companies build efficient and scalable solutions that improve trusted channel partner relationships and CX, drive visibility across the ecosystem, and more to ultimately increase profit margin and market share. Lighthouse Financial took advantage of our automation services to transition away from “spreadsheet central” to a streamlined, automated Salesforce powerhouse, reducing spreadsheet usage by 75%.

Hospitality /Restaurant

The hospitality/restaurant industry has entered a new era where there is a growing need to create immersive guest experiences and provide a modern way of doing business. Our forward thinking digital services such as creating user-friendly accounts payable portals helped Caesars Enterainment improve their AP process by 60%. Additional services include AI chatbots and CRM-ERP integration which can help your company run more efficiently, eliminate repeat documentation, reduce human error, and increase productivity by accelerating workflows.

Aviation

rSTAR is raising the bar when working with companies in aviation charter and aircraft management industry such as Solairus. Exceed the expectations of your clients with our services including CRM-ERP integration, personalized customer portals, and the ability to create a fully transparent CX that can provide faster, more focused data access, reduce service costs and more and create long lasting brand loyalty.

Packaging

Many companies in the packaging industry such as Premier Packaging struggle with high customer churn due to their outdated existing CRM. Implementing an AI chatbot with rSTAR can accelerate customer service requests, eliminating the need for unnecessary human interaction and the possibility of delayed response - turning disgruntled customers into raving fans while improving retention and loyalty.

rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.