GenAI Success Starts with rSTAR
Move Beyond Idea to Implementation
GenAI
GenAI-Success-Starts-with-rSTAR
GenAI Success Starts with rSTAR
Move Beyond Idea to Implementation
GenAI-Success-Starts-with-rSTAR
Expert-GenAI-Consulting-Implementation-and-Integration
Expert GenAI Consulting, Implementation, and Integration

Move beyond consideration and into action with rSTAR as your guide to GenAI success.

Competing priorities, too many projects vying for IT resources, and risk-averse leadership can all be roadblocks to getting a GenAI project off the ground.

We help enterprises move from consideration into action with the right strategy that focuses on manageable steps to achieve fast results and ROI with GenAI Applications.

Our focus on asset-intensive industries and cutting-edge innovation brings the right balance of experience and passion to your projects. Let’s make you a rock star in your company with GenAI success!

GenAI Solutions and Services

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Customer Service Chatbots

AI-powered chatbots equipped with natural language processing capabilities to handle customer inquiries, provide support, and streamline communication channels.

Call Center Training

GenAI-powered training modules can efficiently onboard new agents and scale training programs to reduces the time and resources required for training while maintaining consistency and quality across the agent workforce.

Sales Forecasting and Pipeline Management

Utilizing predictive analytics to forecast sales trends, identify potential leads, and optimize sales pipelines, empowering sales teams to make informed decisions and prioritize efforts effectively.

Predictive Analytics and Forecasting

GenAI applications can forecast future sales trends and outcomes based on historical data and market factors. This enables sales teams to anticipate customer needs, identify opportunities, and make data-driven decisions to drive revenue growth.

Automatic Product Suggestions for Increased Sales

GenAI can suggest additional products or services within customer-facing portals to enhance service and increase sales. It can suggest predictive maintenance, additional products to solve customer problems, and much more.

Customer Feedback Analysis

Using natural language processing and sentiment analysis to analyze customer feedback from various channels such as surveys, reviews, and social media, providing valuable insights to improve products, services, and customer satisfaction levels.

Customer Service Chatbots

AI-powered chatbots equipped with natural language processing capabilities to handle customer inquiries, provide support, and streamline communication channels.

Call Center Training

GenAI-powered training modules can efficiently onboard new agents and scale training programs to reduces the time and resources required for training while maintaining consistency and quality across the agent workforce.

Sales Forecasting and Pipeline Management

Utilizing predictive analytics to forecast sales trends, identify potential leads, and optimize sales pipelines, empowering sales teams to make informed decisions and prioritize efforts effectively.

Predictive Analytics and Forecasting

GenAI can forecast future sales trends and outcomes based on historical data and market factors. This enables sales teams to anticipate customer needs, identify opportunities, and make data-driven decisions to drive revenue growth.

Automatic Product Suggestions for Increased Sales

GenAI can suggest additional products or services within customer-facing portals to enhance service and increase sales. It can suggest predictive maintenance, additional products to solve customer problems, and much more.

Customer Feedback Analysis

Using natural language processing and sentiment analysis to analyze customer feedback from various channels such as surveys, reviews, and social media, providing valuable insights to improve products, services, and customer satisfaction levels.

The No-Hype Generative AI Guide You’ve Been Looking For

There’s so much hype around generative AI today that it’s hard to sort fact from fiction. At rSTAR Technologies, we’ve been working in the field of AI, analytics, CX improvement and systems integration for many years. Our recent GenAI projects for Fortune-level energy and manufacturing companies demonstrate our innovation and passion for technology advances in AI, GenAI, and CX. Whether you are looking to reduce waiting times and caller queues in your service center, automate frequently asked questions such as billing and outage information, or find other innovative ways to increase ROI, rSTAR can help.
The rSTAR Approach to GenAI
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Industries

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Manufacturing

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Energy

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High Tech

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Retail

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Financial Services

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Manufacturing

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Energy

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FEATURED CASE STUDY

AI-Driven Chatbot Service for B2C Utilities

Enabling Self-Service Customer Support & Call Deflection for Utility Giants. Regional utility companies provide continuous service for millions of individual homes and businesses. That customer volume makes it difficult to provide responsive, high-quality support using traditional phone-based customer service alone.

rSTAR has developed and implemented bespoke, web-based digital assistants for utility providers that empower customers to report outages, make account queries, and get answers to frequently asked questions without needing to pick up a phone.

This support triage and call deflection has created major gains for internal support teams and improved customer satisfaction significantly.
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rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.