Cloud Apps Privacy Policy- rSTAR Technologies

rSTAR Technologies is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Privacy Statement applies to all rSTAR Technologies-owned domains, and services, except that a privacy policy or statement specific to a particular rSTAR Technologies service or program may supersede or supplement this Privacy Statement. Personal information concerning rSTAR Technologies and its customers, including outsourcing and other services clients, business partners, employees, former employees, and applicants for employment (“covered individuals”) collected and processed offline is also governed by this Privacy Statement except where the contract with a covered individual defines different requirements which will take precedence over this Privacy Statement.

Collection of your Personal Information

Personal information is any information that personally identifies an individual or from which an individual could be identified. This may include a name, address, telephone number, email address and other private personal attributes.

rSTAR Technologies collects, uses, stores and transfers (collectively “processes”) personal information to manage its relationship with its customers, employees, business partners and other third parties (“covered individuals”) and better serve covered individuals by personalizing their experience and interaction with rSTAR Technologies. Such processing is done in compliance with applicable laws, including appropriate notice and consent, along with required filings with data protection authorities, where required.

rSTAR Technologies may collect and process personal information through a variety of means, including, as examples, access to rSTAR Technologies sites or services, or other ordering channels, employment processes, during conversations or

correspondence with rSTAR Technologies representatives, through purchase of goods or services or in the course of an online application.

Use of your Personal Information

If we receive any requests related to, for example, a product or service, a callback, or specific marketing materials, we will use your personal information to fulfill your request. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes subject to applicable laws and regulations.

rSTAR Technologies uses your personally identifiable information to inform you of other products or services available from rSTAR Technologies and its affiliates. rSTAR Technologies may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

rSTAR Technologies does not sell, rent or lease its customer lists to third parties. rSTAR Technologies may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, rSTAR Technologies may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to rSTAR Technologies, and they are required to maintain the confidentiality of your information.

rSTAR Technologies does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

 Use of Cookies

The rSTAR Technologies Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize rSTAR Technologies pages, or register with rSTAR Technologies site or services, a cookie helps rSTAR Technologies to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same rSTAR Technologies Web site, the information you previously provided can be retrieved, so you can easily use the rSTAR Technologies features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the rSTAR Technologies services or Web sites you visit.

Security of your Personal Information

rSTAR Technologies secures your personal information from unauthorized access, use or disclosure. rSTAR Technologies secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other

Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

rSTAR Technologies will occasionally update this Statement of Privacy to reflect company and customer feedback. rSTAR Technologies encourages you to periodically review this Statement to be informed of how rSTAR Technologies is protecting your information.

Contact Information

rSTAR Technologies welcomes your comments regarding this Statement of Privacy. If you believe that rSTAR Technologies has not adhered to this Statement, please contact rSTAR Technologies at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.

rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.