The Power of FAQ Chatbots

Over the last two years, chatbots have exploded as a ROI-minded strategy for customer engagement and service. Given the new challenges and realities of COVID-19, chatbots and AI should be a major area of strategic investment for service-oriented businesses across the board....

Chatbot

How to Retrain a Chatbot Using Analytics

At rSTAR, chatbots and artificial intelligence are two of our key areas of focus. As more and more businesses leverage chatbot technology and machine learning to streamline operations during this tough economic time, we’re constantly getting the question, “How does retraining the...

Chatbot

What are AI Chatbots and How Do They Work?

Table of Contents What are AI Chatbots? Artificial intelligence chatbots are text- or voice-based interfaces that provide support and connect human users with the services or information they need by simulating a traditional person-to-person conversation. Text-based chatbots are often...

Why Businesses Need Mobile Workforce Apps

Mobile Oracle MCS

Why Businesses Need Mobile Workforce Apps

Our way of life simply wouldn’t be possible without an incredible variety of on-the-go mobile professionals. The mobile workforce is responsible for everything from making deliveries to grocery stores to fixing consumer appliances or repairing downed power lines. Table of...

IT Leadership Challenge #2: Firefighting

IT Management

IT Leadership Challenge #2: Firefighting

This blog is the second entry in rSTAR’s on-going blog series, The IT Leader’s Pain Management Guide. Each week, we’re exploring one of the top challenges facing IT directors, CIOs, CTOs, and other technology leaders, diagnosing each problem in full and...

Oracle Gen 2 Migration: Moving Business to a More Powerful, Secure Cloud

Oracle Cloud Infrastructure

Oracle Gen 2 Migration: Moving Business to a More Powerful, Secure Cloud

Oracle Cloud Infrastructure (OCI) is a second-generation Cloud that provides a better-than-ever foundation for AI. OCI utilizes multi-cloud, core-to-edge security, which means that customer data is safer than ever. It can dramatically lower Compute costs and manage new high-performance workloads....

IT Leadership Challenge #1: Lack of Talent Resources

IT Management

IT Leadership Challenge #1: Lack of Talent Resources

This blog is the first entry in rSTAR’s on-going blog series, The IT Leader’s Pain Management Guide. Each week, we’re exploring one of the top challenges facing IT managers, directors, CIOs, CTOs, and other technology leaders, diagnosing each problem in...

PaaS

Elevating the Customer Experience

Key Highlights Industry Aviation, Charter Travel, Asset Management Goals Extend the Oracle ERP Cloud experience to pool and centralize data points and functionality Create a customer portal that maximizes data access and provides granular documentation Build transparency for customers without...

DevOps

DevOps Supports Positive, Agile Development

What is DevOps? DevOps is a software engineering approach that seeks to bring the development (Dev) and operations (Ops) teams together in positive, productive ways to maximize responsive design and smooth integration. The goal of DevOps is to establish a...

DevOps

DevOps – Digital Transformation Strategy

DevOps has evolved big time from a buzzword and has captured a substantial position in IT. Today’s enterprise applications are not simply released, developers do not receive real-time feedback on their code because of no collaboration between the teams. Enterprise spends...

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Insights for All-Stars

The Power of FAQ Chatbots

How to Retrain a Chatbot Using Analytics

What are AI Chatbots and How Do They Work?

Why Businesses Need Mobile Workforce Apps

IT Leadership Challenge #2: Firefighting

Oracle Gen 2 Migration: Moving Business to a More Powerful, Secure Cloud

IT Leadership Challenge #1: Lack of Talent Resources

Elevating the Customer Experience

DevOps Supports Positive, Agile Development

DevOps – Digital Transformation Strategy

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