AI for Energy and Utilities: Embracing the Future of AI

As we witness the rapid evolution of artificial intelligence, AI for energy and utilities is poised to revolutionize the industry by offering autonomous decision-making and task execution capabilities. Unlike traditional AI models that rely on human input for every step,...

AI for CX AI for IT

AI Agents: The New IT Services Frontier

AI agents are significantly transforming the IT services landscape right under our noses. Although many believe this is just another technological trend, it’s already reshaping how businesses approach service delivery, support operations, and overall infrastructure management. Here at rSTAR Technologies,...

How Is Artificial Intelligence (AI) Being Adopted in Call Centers?

AI for IT AI Transformation

How Is Artificial Intelligence (AI) Being Adopted in Call Centers?

For decades, call centers have relied on cutting-edge technology, from first-generation call-routing systems that routed customers to the first available agents to interactive voice response (IVR) systems that millions of customers still use today. Table of Contents However, very little...

The Role of Artificial Intelligence (AI) in Contact Centers Explained

AI for IT AI Transformation

The Role of Artificial Intelligence (AI) in Contact Centers Explained

Artificial intelligence (AI) has become part of our lives. From self-driving cars to smartwatches, AI has made incredible progress in the last few years. This is good news for businesses because AI-powered solutions can help solve some of the most challenging problems...

How AI is Creating New Opportunities for Profit in Manufacturing

AI for IT AI Transformation

How AI is Creating New Opportunities for Profit in Manufacturing

Artificial intelligence (AI) is revolutionizing many industries as we speak. In the manufacturing sector, where the competition for profitability is tougher than ever, AI has the potential to create new business efficiencies and reduce costs overall. Table of Contents In...

Why Your AI Partner Is Crucial To Customer Service Automation

AI for IT AI Transformation

Why Your AI Partner Is Crucial To Customer Service Automation

The right customer service automation or chatbot support approach can be the cornerstone of a long-term customer satisfaction, retention, and growth strategy. The wrong strategy is a big waste of money that could harm your relationship with customers. Table of...

How to Support Productivity & Ease Gaps for Remote Employees

AI for IT AI Transformation

How to Support Productivity & Ease Gaps for Remote Employees

The office environment we had for the last 20 or so years worked very well. Unfortunately, COVID-19 has fundamentally changed the way we’re able to bring people together, leading to a mass exodus from the physical workplace. Table of Contents...

Why Personalized Chatbots Provide Better Value

AI for IT AI Transformation

Why Personalized Chatbots Provide Better Value

Chatbots are a cost-effective way to deflect customer service calls, eliminate traditional online navigational concerns, or even create a digital personal assistant that can schedule, locate data, and check in with colleagues faster than a human professional. Table of Contents...

AI for IT AI Transformation

The Power of FAQ Chatbots

Over the last two years, chatbots have exploded as a ROI-minded strategy for customer engagement and service. Given the new challenges and realities of COVID-19, chatbots and AI should be a major area of strategic investment for service-oriented businesses across the board....

Insights for All-Stars

Category: AI for IT

AI for Energy and Utilities: Embracing the Future of AI

AI Agents: The New IT Services Frontier

How Is Artificial Intelligence (AI) Being Adopted in Call Centers?

The Role of Artificial Intelligence (AI) in Contact Centers Explained

How AI is Creating New Opportunities for Profit in Manufacturing

Why Your AI Partner Is Crucial To Customer Service Automation

How to Support Productivity & Ease Gaps for Remote Employees

Why Personalized Chatbots Provide Better Value

The Power of FAQ Chatbots

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