BECOME AN ALL-STAR
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Digital Customer Experience Solution

Digital Customer Experience

Deliver optimal customer experience
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rSTAR’s digital customer experience solutions empower brands to deliver personalized omnichannel customer experience across all touch points.

Leverage modern-day innovative technologies to streamline your customer interaction channels, build a predictive infrastructure, and deliver top-notch services.

We identify key friction points and high-impact areas and create custom solutions for a transformative digital customer experience throughout the customer life cycle. Our digital CX experts develop solutions to the problems that keep you up at night.

What’s Stopping Your
Company’s Growth?

Companies face significant challenges that undermine organizational growth. Many of these brands say their customer experience is not aligned with the customers’ expectations, and this can be due to several factors, including
Low CSAT
Low customer support response time
Low revenue and profitability
No real-time customer and partner data
Low customer acquisition and retention

Digital Customer Experience Solutions for Future-Focused Brands

Omnichannel CX

Omnichannel CX

Accelerate your business with our omnichannel CX solution that streamlines customers’ digital experience, increases satisfaction and conversion, and helps you leverage customer engagement data for informed strategic decisions. We help you connect to and work with your clients in new, more responsive and more satisfying ways across all touch points.
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Chatbot & AI Solutions

Chatbot & AI Solutions

Modernize your customer experience, order management, and service management with rSTAR and enjoy rapid deployment, ROI, and boosts in customer satisfaction score. Our strategic AI chatbots create an end-to-end personalized experience for customers, employees, and supply chain partners.
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Customer Engagement Platforms

Customer Engagement Platforms

Provide a satisfying user experience, migrate your customer, vendor, and employee interactions to digital infrastructure, and create a modern mobile experience with our personalized customer engagement platforms. We build customer engagement solutions that maximize accessibility and extend the power of your technological infrastructure.
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eCommerce Platform Solutions

eCommerce Platform Solutions

Enjoy eCommerce success with our B2B & B2C eCommerce platform solutions. We work with you to simplify the buying experience and integrate your ERP, CRM, and apps. Our custom solutions are designed to increase revenue and enhance overall customer experience and conversion.
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Deliver an Optimal Customer Experience

Our digital customer experience solutions are specially designed for manufacturing, utility, and construction brands:
  • Provide real-time data for informed strategic decisions
  • Improve partner channel performance
  • Streamline and simplify processes
  • Increase revenue and profitability
  • Increase CSAT
  • Increase loyalty and brand advocacy
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Customer Reviews

10,000 Calls/Year Deferred, 15% Growth in Autopay Use, and 30% Autopay Enrollment Success Rate. "We had about a 30% success rate for autopay enrollment. Since we've added this bot, we've seen an additional 15% growth in autopay use. That means 10,000 calls each year have been deferred around payment alone."
Principal Architect
Principal ArchitectFortune 100 Utility
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Let’s Start a Conversation

Ready to become into an all-star? The first step is to schedule an initial discovery, in which we’ll get to know you, your practice, and goals.
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Success Stories
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Focus Areas
Core Industries
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rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.