Conversational AI Chatbot

Conversational AI for Customer Service

rSTAR specializes in helping businesses deploy strategic AI chatbots for customer service. Each personalized customer experience is built using a combination of rSTAR’s proprietary accelerators and award-winning custom integrations. That means rapid deployment, rapid ROI, and rapid boosts in customer satisfaction.

Conversational AI Chatbot ai chatbots rSTAR Technologies

Automate Service in < 1 month. Generate ROI in < 90 days.

How Can AI Chatbots Support Your Customers?”

Conversational AI for Asset-Intensive Industries

Manufacturing Use Cases

Utility Use Cases

How Can AI Chatbots Support Your Customers?”

Conversational AI for Asset-Intensive Industries

Manufacturing Use Cases

Utility Use Cases

Our AI Customer Service Delivers ROI!

20%
Reduction in call volume
50%
cost-per-ticket savings
25%
increase in customer satisfaction

We Accelerate Modernization & CX for Manufacturers

rSTAR rapidly modernizes customer experience, order management, and  eld service management for manufacturers via AI integration. Our conversational agents create an end-to-end personalized-feeling experience for customers, employees and supply chain partners that strengthens their satisfaction while navigating your technical debt without risk to brittle legacy systems.

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Accelerate UX in < 1 month. Generate ROI in < 90 days.

What Can Manufacturing Customers Do with AI-powered CX?

Manufacturing Use Cases

Conversational AI for Manufacturers ROI Potential

25-40%
Reduction in call center tickets
50%
Cost reduction per customer interaction
25%
CSAT increase in 90 days
FEATURED CASE STUDY

AI-Driven Chatbot Service for B2C Utilities

Enabling Self-Service Customer Support & Call Deflection for Utility Giants.

Regional utility companies provide continuous service for millions of individual homes and businesses. That customer volume makes it difficult to provide responsive, high-quality support using traditional phone-based customer service alone.

Sofbang has developed and implemented bespoke, web-based digital assistants for utility providers that empower customers to report outages, make account queries, and get answers to frequently asked questions without needing to pick up a phone.

This support triage and call deflection has created major gains for internal support teams and improved customer satisfaction significantly.
Conversational AI Chatbot energy provider cx casestudy mockup 1 rSTAR Technologies
FEATURED CASE STUDY

Elevating the Customer Experience for Solairus Aviation

Solairus Aviation was looking for a secure, comprehensive way to share asset management narratives with their customers. With some help from rSTAR, they built an Oracle-powered customer portal and documentation hub that has reduced report generation times more than 90% and created a major CX differentiator over the competition.
Conversational AI Chatbot energy provider cx casestudy mockup 1 rSTAR Technologies
True Omnichannel Expertise

rSTAR helps businesses embrace AI Chatbots on platforms including…

Useful Resources

WEBINAR ON-DEMAND

Accelerate Customer Satisfaction with Chatbots

E-BOOK

Accelerate Customer Satisfaction with Chatbots

Customer Success Story

Accelerate Customer Satisfaction with Chatbots

How rSTAR Approaches Chatbots & AI Solutions

fit-gap
Step 1
Fit Gap Alignment Session
Personalization
Step 2
Deploy Accelerators & Personalize
Integrate apps
Step 3
Integrate to Back-end Apps
ROI
Step 4
ROI Analysis & Ongoing Innovation

How rSTAR Approaches Chatbots & AI Solutions

fit-gap
Step 1
Fit Gap Alignment Session
Personalization
Step 2
Deploy Accelerators & Personalize
Integrate apps
Step 3
Integrate to Back-end Apps
ROI
Step 4
ROI Analysis & Ongoing Innovation

How rSTAR Approaches Chatbots & AI Solutions

fit-gap
Step 1
Fit Gap Alignment Session
Personalization
Step 2
Deploy Accelerators & Personalize
Integrate apps
Step 3
Integrate to Back-end Apps
ROI
Step 4
ROI Analysis & Ongoing Innovation

rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.