Conversational AI for Customer Service
rSTAR specializes in helping businesses deploy strategic AI chatbots for customer service. Each personalized customer experience is built using a combination of rSTAR’s proprietary accelerators and award-winning custom integrations. That means rapid deployment, rapid ROI, and rapid boosts in customer satisfaction.
Automate Service in < 1 month. Generate ROI in < 90 days.
How Can AI Chatbots Support Your Customers?”
Conversational AI for Asset-Intensive Industries
Manufacturing Use Cases
- Get a price quote on a potential order
- Manage current orders
- Determine product availability
- Find a replacement part
- Connect with product manuals & guides
Utility Use Cases
- Access account balance instantly
- Pay a bill
- Start, stop, or transfer services in seconds
- Report an outage or downed line
- Research trends in their energy costs & usage
How Can AI Chatbots Support Your Customers?”
Conversational AI for Asset-Intensive Industries
Manufacturing Use Cases
- Get a price quote on order
- Manage current orders
- Determine product availability
- Find a replacement part
- Connect with product manuals
Utility Use Cases
- Access account balance instantly
- Pay a bill
- Start, stop, or transfer service
- Report an outage or downed line
- Optimize energy usage and costs
Our AI Customer Service Delivers ROI!
We Accelerate Modernization & CX for Manufacturers
rSTAR rapidly modernizes customer experience, order management, and eld service management for manufacturers via AI integration. Our conversational agents create an end-to-end personalized-feeling experience for customers, employees and supply chain partners that strengthens their satisfaction while navigating your technical debt without risk to brittle legacy systems.
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Accelerate UX in < 1 month. Generate ROI in < 90 days.
What Can Manufacturing Customers Do with AI-powered CX?
Manufacturing Use Cases
- Get a price quote on a potential order
- Manage current orders
- Determine product availability
- Find a replacement part
- Connect with product manuals & guides
Conversational AI for Manufacturers ROI Potential
AI-Driven Chatbot Service for B2C Utilities
Regional utility companies provide continuous service for millions of individual homes and businesses. That customer volume makes it difficult to provide responsive, high-quality support using traditional phone-based customer service alone.
Sofbang has developed and implemented bespoke, web-based digital assistants for utility providers that empower customers to report outages, make account queries, and get answers to frequently asked questions without needing to pick up a phone.
This support triage and call deflection has created major gains for internal support teams and improved customer satisfaction significantly.
Elevating the Customer Experience for Solairus Aviation
True Omnichannel Expertise
rSTAR helps businesses embrace AI Chatbots on platforms including…