The utility industry faces unprecedented challenges that legacy automation simply can’t address
Customer expectations rising
Demands for instant service and real-time updates
Legacy systems and complexity
Disconnected systems creating operational silos
Security and compliance gaps
Increasing regulatory requirements and cyber threats
Operational inefficiencies
Manual processes slowing down critical operations
AI That Doesn't Just Answer—It Acts
Specialized AI agents that interact securely across CIS, OMS, WMS, and EAM systems
Analyze billing
Smart billing analysis and anomaly detection across customer accounts
Diagnose outages
Intelligent outage root cause analysis and predictive maintenance
Optimize work orders
Automated work order prioritization and resource allocation
Verify compliance
Real-time compliance monitoring and regulatory verification
Seamless System Integration
Our AI agents work across your entire technology ecosystem
CIS
OMS
WMS
EAM
Oracle
SAP
Salesforce
MuleSoft
Beyond Bots: Real Business Impact
Transform your utility operations with measurable results
30%
Cost Reduction
Reduced operational costs
Automate manual processes and optimize resource allocation
75%
Faster Response
Faster, smarter decisions
AI-powered insights enable rapid, data-driven decision making
40%
CSAT Improvement
Higher customer satisfaction
Proactive service and faster issue resolution
50%
Faster Resolution
Improved outage response
Predictive maintenance and intelligent dispatch
99.9%
Compliance Rate
Real-time compliance monitoring
Continuous compliance verification and risk mitigation
50%
Faster Resolution
Improved outage response
Predictive maintenance and intelligent dispatch
99.9%
Compliance Rate
Real-time compliance monitoring
Continuous compliance verification and risk mitigation
Why Utilities Trust rSTAR
The only AI automation partner with deep utility industry expertise
AI fine-tuned on utility data
OpenAI, Llama models specifically trained for utility operations
12+ years integration experience
Deep expertise with Oracle, SAP, Salesforce, MuleSoft platforms
Utility-specific security and regulatory fluency
NERC, GDPR, SOX compliance built into every solution
Secure-by-design architecture
RBAC, encryption, anonymization as foundational principles
Library of 40+ utility-specific microservices
RBAC, encryption, anonymization as foundational principles
Proven Track Record
500+
Successful Integrations
24/7
Support Coverage
99.9%
System Uptime
SOC 2
Type II Certified
Industry Certifications
GDPR Compliant
NERC CIP
SOC 2 Type II
ISO 27001
Critical Warning
The Cost of Choosing the Wrong Partner
Don’t let inexperienced vendors put your utility operations at risk
❌ Integration failures
Inexperienced providers often underestimate the complexity of utility systems, leading to failed integrations, data inconsistencies, and system downtime that can cost millions.
❌ Compliance missteps
Without deep utility regulatory knowledge, vendors may implement solutions that violate NERC CIP, FERC, or state commission requirements, exposing utilities to significant penalties.
❌ Data breaches
Generic AI solutions lack utility-specific security protocols, putting critical infrastructure data at risk and potentially compromising grid security.
❌ Naive orchestration
Simple automation tools can’t handle the complex interdependencies in utility operations, leading to cascading failures and operational chaos.
❌ Lack of sector knowledge
Technology vendors without utility experience miss critical nuances, delivering solutions that work in demos but fail in real-world utility environments.
Protect Your Utility with Proven Expertise
rSTAR’s 12+ years of utility-specific experience means we understand the risks, regulations, and requirements that others miss. Choose the partner utilities trust.
Partner with rSTAR for AI automation that delivers efficiency, security, and transformation. Don’t let your utility fall behind while others move ahead with intelligent orchestration.
AI that learns and adapts to your utility's unique operations
Enterprise Security
Built-in compliance and security for critical infrastructure
Rapid Deployment
Proven microservices for faster time-to-value
Trusted by utilities across North America • SOC 2 Type II Certified • NERC CIP Compliant
rSTAR’s Licensing and Permitting Solution Accelerator
Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction.
rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application.
With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.