Unlock the Power of
Strategic Partnerships
for Business Transformation
Unlock the Power of
Strategic Partnerships
for Business Transformation
Are you looking to bridge internal knowledge gaps, secure capacity for new initiatives, and access specialized expertise? Service provider partnerships offer a strategic approach to achieving these goals and gaining a competitive edge. However, navigating these collaborations requires careful consideration to ensure successful outcomes.
In this comprehensive white paper, “Partnering for Success: Avoiding Roadblocks,” Tom Nolan, rSTAR Advisor and former Deloitte consultant, delves into the critical criteria for selecting the right service provider and optimizing commercial arrangements. Learn how to overcome common challenges such as misalignment, communication barriers, scope creep, hidden costs, and security concerns.
Key Insights Include
In this exclusive rSTAR Executive Briefing, Mark examines:
- Understanding Misalignment: Align goals and expectations between your company and the provider to avoid frustration and missed targets.
- Overcoming Communication Barriers: Navigate language, time zones, and responsiveness issues for smooth collaboration.
- Managing Scope Creep: Define clear project boundaries to prevent additional tasks and cost overruns.
- Identifying Hidden Costs: Ensure transparent communication of all costs upfront to avoid unexpected expenses.
- Addressing Security Concerns: Protect sensitive data entrusted to the provider with careful consideration.
- Optimizing Commercial Agreements: Tailor agreements to align with your partnering approach and objectives.
Bridging The Gap: Overcoming Challenges for Successful Partnerships
Discover how to achieve consistent and positive results by understanding and achieving consensus around unique needs. Define clear metrics for success and determine the type of service provider relationship that best suits your requirements, from additional resource capacity to strategic partnerships.
Benefits of Clear Goals and Expectations
Investing time and effort to define your goals and expectations upfront can deliver significant ROI and optimize service provider relationships. This proactive approach sets the stage for a successful and rewarding collaboration, empowering your business transformation journey.
Paper by: Tom Nolan, rSTAR Advisory Council
Tom Nolan is a member of the rSTAR Advisory Council and an experienced executive from the consulting/outsourcing industry, specializing in Information Technology and the Utilities industry. He most recently served as a Managing Director in Accenture’s Utilities practice. Learn more about Tom and the Advisory Council.
Paper by: Tom Nolan, rSTAR Advisory Council
Tom Nolan is a member of the rSTAR Advisory Council and an experienced executive from the consulting/outsourcing industry, specializing in Information Technology and the Utilities industry. He most recently served as a Managing Director in Accenture’s Utilities practice. Learn more about Tom and the Advisory Council.
