On-Demand Webinar
Transforming Customer Lifecycle Services for a Fortune 500 Manufacturer
rSTAR Technologies is pleased to present a webinar that can help Enterprise Manufacturing companies understand how to seamlessly manage their large service operations by leveraging Customer Lifecycle Services aimed at improving customer experience (CX), retention, loyalty, and ROI.
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Featured Speaker Bryan Schappell IT Director, Customer Lifecycle Services |
The webinar features Bryan Schappell, who shares the Emerson story of partnering with rSTAR to successfully transform Customer Lifecycle Services into a customer-centric and profitable division.
Webinar On-Demand
Key Takeaways
rSTAR deployed a systematic solutions approach that transformed Emerson’s Customer Lifecycle Services and enabled them to:
- Transform their service department into a revenue-generating area.
- Accelerate the DSO and generate faster income.
- Enhance asset management and lifecycle asset management.
- Empower field technicians with tools and technology to improve service.
- Improve customer experience, retention, and loyalty.
Best Suited For
The webinar is best suited for Senior Executives and leaders looking to achieve predictable and desired outcomes through Customer Lifecycle transformation for improved customer experience, retention, loyalty, and ROI.
- CIO
- CTO
- VP of Customer Experience
- VP of Customer Service
- VP of Marketing and Sales
- VP of AppDev
Gain In-Depth Insights On How To
- Improve customer experience
- Increase retention and loyalty
- Grow ROI
- Automate field service
- Make asset management a revenue machine
About rSTAR Technologies
rSTAR is a full-service specialized system integrator built to transform leaders in asset-intensive industries into business value all-stars by focusing on digital transformation initiatives. We are a 100% diverse-owned specialized System Integrator focused on Salesforce, Oracle and Microsoft solutions for Manufacturers, Energy and Utilities, and High-Tech companies.
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