rSTAR’s digital customer experience solutions empower brands to deliver personalized omnichannel customer experience across all touch points.
Leverage modern-day innovative technologies to streamline your customer interaction channels, build a predictive infrastructure, and deliver top-notch services.
We identify key friction points and high-impact areas and create custom solutions for a transformative digital customer experience throughout the customer life cycle. Our digital CX experts develop solutions to the problems that keep you up at night.
What’s Stopping Your
Company’s Growth?
Companies face significant challenges that undermine organizational growth. Many of these brands say their customer experience is not aligned with the customers’ expectations, and this can be due to several factors, including
Digital Customer Experience Solutions for Future-Focused Brands
Omnichannel CX
Omnichannel CX
Accelerate your business with our omnichannel CX solution that streamlines customers’ digital experience, increases satisfaction and conversion, and helps you leverage customer engagement data for informed strategic decisions. We help you connect to and work with your clients in new, more responsive and more satisfying ways across all touch points.
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Chatbot & AI Solutions
Chatbot & AI Solutions
Modernize your customer experience, order management, and service management with rSTAR and enjoy rapid deployment, ROI, and boosts in customer satisfaction score. Our strategic AI chatbots create an end-to-end personalized experience for customers, employees, and supply chain partners.
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Customer Engagement Platforms
Customer Engagement Platforms
Provide a satisfying user experience, migrate your customer, vendor, and employee interactions to digital infrastructure, and create a modern mobile experience with our personalized customer engagement platforms. We build customer engagement solutions that maximize accessibility and extend the power of your technological infrastructure.
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eCommerce Platform Solutions
eCommerce Platform Solutions
Enjoy eCommerce success with our B2B & B2C eCommerce platform solutions. We work with you to simplify the buying experience and integrate your ERP, CRM, and apps. Our custom solutions are designed to increase revenue and enhance overall customer experience and conversion.
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Deliver an Optimal Customer Experience
Our digital customer experience solutions are specially designed for manufacturing, utility, and construction brands:
- Provide real-time data for informed strategic decisions
- Improve partner channel performance
- Streamline and simplify processes
- Increase revenue and profitability
- Increase CSAT
- Increase loyalty and brand advocacy
Customer Reviews
10,000 Calls/Year Deferred, 15% Growth in Autopay Use, and 30% Autopay Enrollment Success Rate.
"We had about a 30% success rate for autopay enrollment. Since we've added this bot, we've seen an additional 15% growth in autopay use. That means 10,000 calls each year have been deferred around payment alone."
