Become a Rock Star with rSTAR

Utility Practice

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rSTAR Utility Practice Overview

Transforming Utilities with
Secure, Intelligent
Solutions
Drive operational efficiency, regulatory compliance, and better customer experiences with rSTAR’s proven digital transformation framework.
Schedule a Consultation
✓ Free consultation   ✓Custom roadmap   ✓Implementation timeline

Complexity, Disconnection, and
Rising Pressure

Today’s utilities face unprecedented challenges: disconnected data,
outdated systems, rising customer expectations, and regulatory strain. The
solution isn’t just technology—it’s industry-specialized transformation
partners who understand your unique operational landscape.

Disconnected data across legacy systems creating operational blind spots

Outdated systems struggling to meet modern customer expectations

Increasing regulatory pressure requiring constant adaptation

Need for industry-specialized transformation partners who understand utilities

A Platform Approach to
Modern Utilities

Customer 360
Unified customer intelligence for personalized experiences across every touchpoint
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Agentic AI
Automation beyond chatbots—intelligent systems that act autonomously
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Vertical AI
AI trained on utility data and regulations for precise, compliant insights
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Data & Integration
Secure system interoperability across your entire utility ecosystem
 
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Real Outcomes for Utilities that Lead

Regulatory compliance
Built-in compliance frameworks for NERC, GDPR, and SOX
Reduced integration overhead
Streamlined system connectivity and data flow optimization
Faster time-to-resolution
Reduce service restoration times and improve field efficiency
Reduced call center costs
Self-service capabilities and proactive issue resolution
Higher NPS scores
Enhanced customer experiences through personalized interactions

Proven Experience with
Real Utilities

10+
Years of utility focus
Deep industry expertise across all utility sectors
40+
Secure utility microservices
Pre-built, compliant solutions for faster deployment
100%
Oracle, SAP, Salesforce certified
Certified integrations with leading utility platforms
NERC
Compliant AI deployments
Security-first architecture meeting critical infrastructure standards
Multi-cloud proven (Azure, OCI, AWS)
Security-first by design
Built on industry standards like IEC CIM
Regulatory fluency across NERC, GDPR, SOX

Why Industry Leaders Choose rSTAR

Client Success Stories

rSTAR’s utility-specific AI models reduced our customer service resolution time by 40% while maintaining full regulatory compliance.”

Chief Digital Officer Regional Electric Utility

“The integration framework seamlessly connected our Oracle CC&B with Salesforce, giving us true Customer 360 visibility for the first time.”

VP of Customer Experience Municipal Water Authority

Strategic Trust Checklist

  • Deep domain expertise in utilities
  • Regulatory fluency (NERC, GDPR, SOX)
  • Security-first architecture
  • Proprietary accelerators for faster deployment
  • Data governance and privacy by default
  • Real-world utility AI and integration at scale
Build the Utility of the Future—
Starting Now
Partner with a utility-native team that understands your operational challenges, regulatory requirements, and strategic goals. Transform with confidence, security, and proven results.
Get a Strategic Assessment

rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.