Whitepaper – Oracle Microservices Transformation For a Fortune 500 Manufacturer | rSTAR Technologies

An rSTAR Whitepaper

Adapting Complex Oracle Applications into Innovative Microservices Approach for a Fortune 500 Manufacturer

A Fortune 500 manufacturer faced several IT challenges around their customer lifecycle services, including modernizing inherited ERP systems and improving the user experience of their mobile app for field service technicians and end users.
The company contacted Oracle, who recommended rSTAR Technologies to help implement a flexible cloud-based approach to solve these issues.
rSTAR case study

In this white paper, you'll discover how our client:

  • Leveraged microservices to deconstruct their monolithic legacy ERP system into harmonized and connected platforms
  • Centralized information and activities around existing assets, with single source of truth and clear view of customer data
  • Gained the ability for field service engineers and technicians to access and share product and customer information through mobile apps much easier
  • Improved customer service by proactively suggesting maintenance, service, products, or other items to enhance the end customers’ operations and productivity
  • Obtained significant monthly cost savings by migrating from licensed third-party software to custom-built and owned solutions

rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.