rSTAR for Microsoft Azure AI Transformation

Accelerating Innovation Through Microsoft Partnership

rSTAR Technologies delivers intelligent, enterprise-grade solutions across the Microsoft ecosystem, integrating Azure, Dynamics 365, Entra ID, Key Vault, and Copilot to accelerate innovation in AI, customer experience, cybersecurity, and IT modernization.

From GenAI architecture to CRM-integrated eSignatures, rSTAR empowers organizations to unlock new value, streamline operations, and scale transformation through Microsoft technologies.
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Why rSTAR for Microsoft-Powered Transformation

When it comes to Microsoft solutions, rSTAR brings clarity, speed, and results. We help companies modernize, automate, and innovate using the full power of Microsoft Azure—whether it’s AI transformation, cloud integration, or customer experience. Our prebuilt accelerators and proven delivery models mean faster time to value, while our deep industry expertise ensures secure, scalable, and sustainable success. rSTAR unlocks the full power of Microsoft to drive innovation.
Azure AI Foundry
Azure OpenAI
Speech, Language & Vision Solutions

rSTAR Microsoft Services for Asset-Intensive Industries

rSTAR delivers intelligent, end-to-end Microsoft solutions that help asset-intensive enterprises modernize operations, automate workflows, and unlock new efficiencies. From Energy & Utilities toM anufacturing, Retail & CPG, Oil & Gas, and High Tech, we integrate Azure, Dynamics 365, and Copilot to drive resilience, scalability, and innovation—transforming complex environments into agile, data-driven ecosystems.

AI Transformation & GenAI

Strategy, architecture, and implementation using Azure AI Foundry, Azure OpenAI, and Microsoft’s observability stack to build intelligent systems for speech, vision, language, and document intelligence.

Agentic AI Systems

Multi-agent architectures built on Azure AI for regulated industries, automating workflows across platforms.

Customer Experience & Contact Center Automation

Intelligent CX platforms powered by Microsoft, including omnichannel engagement, AI deflection, and automation for field service and support.

Enterprise Integration & Data Engineering

Integration of ERP, CRM, and legacy systems using Azure services, enabling seamless data flow and operational efficiency.

IT Modernization & DevSecOps

Cloud migration factories, low-code modernization, and secure access workflows using Azure Entra ID, Key Vault, and Confidential Computer.

Cybersecurity & Governance

Risk assessment, threat detection, and compliance strategies tailored for high-risk, asset-intensive environments

Managed Services & 24x7 Monitoring

Ongoing support and optimization of Microsoft environments with global delivery models and proactive monitoring.

Our global delivery model includes cloud migration factories, low-code modernization, and secure access workflows using Azure Entra ID, Key Vault, and Confidential Compute.

Case Study:
Reducing Average Handle Time

Lengthy average handle times is a common problem faced by many asset-intensive industries. rSTAR offers Accelerators, including Microsoft Accelerators, to put the power of AI to work call centers. Watch this short video, then contact us. Let’s make this story your story!

Read Case Study
Generative and Agentic AI for Real-World Results

Generative and Agentic AI for Real-World Results

rSTAR has delivered GenAI and Agentic AI solutions for Fortune 100 and Fortune 500 clients in energy and utilities. These include:
  • AI-powered chatbots and virtual assistants that deflect routine inquiries and reduce call volumes.
  • Automated email response systems integrated with backend platforms for faster, more accurate replies.
  • On-screen AI feedback tools that enhance agent training and reduce Average Handle Time (AHT).
  • Centralized knowledge bases and summarization tools that improve First Contact Resolution (FCR) and customer satisfaction.
Generative and Agentic AI for Real-World Results

Agentic AI for Complex Enterprises

rSTAR’s Agentic AI systems are designed for regulated industries requiring high reliability, compliance, and operational resilience. Built on Azure AI Foundry, our multi-agent architectures automate workflows across systems such as ServiceNow, Oracle CC&B, and SAP. These agents perform tasks like outage detection, ticket creation, dispatch scheduling, and customer notification—delivering end-to-end automation with built-in governance and escalation protocols.

Microsoft Azure as the Foundation

Our solutions are natively built on Azure, leveraging:
  • Azure OpenAI for prompt engineering and intelligent response generation.
  • Azure AI Language, Speech, and Vision for real-time processing of emails, calls, and field images.
  • Azure Logic Apps, Service Bus, and Event Grid for seamless integration and orchestration.
  • Azure Monitor and Sentinel for observability, security, and compliance enforcement.
Microsoft Azure as the Foundation

A Unified Strategy for
Data, AI, and Integration

rSTAR enables enterprises to connect applications, APIs, and cloud platforms within Azure, ensuring seamless data flow and supporting real-time AI-driven decision making. Our integration frameworks support Salesforce, SAP, Oracle, and legacy systems, modernized through Azure API Management and iPaaS solutions.

Customer Experience in Utilities

Our AI-powered customer service solutions have delivered:

40% reduction in resolution time.

Seamless omnichannel experiences across billing, outage, and account inquiries.

Full compliance with regulatory standards.

Scalable deployment across contact centers serving over 10 million customers.

How rSTAR Delivers Value

Our proven 4-stage methodology ensures successful Google Cloud implementations

Readiness and Strategy

AI readiness assessments, compliance mapping, and Azure-aligned roadmaps

Rapid GenAI or Agentic Pilot

Deploy intelligent chatbots or workflow assistants within weeks

Analytics and Optimization

Continuous monitoring with Azure observability tools

Scaling and Governance

Secure expansion supported by Azure AI safety and policy enforcement

Benefits for Your Organization

Benefits for Your Organization

Faster Time to Value

Accelerate from strategy to pilot using rSTAR’s prebuilt accelerators and proven delivery models.

Secure AI Adoption

Ensure compliance and risk management while deploying advanced Azure AI solutions.

Smarter Engagement:

Automate support, improve responsiveness, and deliver insights through real-time data.

Sustainable Partnership:

rSTAR combines Azure expertise with industry knowledge for long-term support.

Your Next Steps

Schedule a Discovery Consultation

to evaluate readiness and align Azure AI strategy with business priorities.

Launch a GenAI or Agentic AI Pilot

to automate customer support, IT operations, or field workflows.

Optimize and Scale

by expanding capabilities, strengthening governance, and maximizing ROI.

Why Choose rSTAR as Your Microsoft Partner?

rSTAR isn’t just another system integrator—we’re the trusted transformation partner for asset-intensive industries. With over 20 years of experience, we bring deep domain expertise, agile execution, and a proven track record of delivering measurable results.

Whether you’re modernizing legacy systems, integrating ERP and CRM platforms, or launching AI-powered customer experiences, rSTAR delivers clarity, speed, and impact. Our global delivery model, specialized Microsoft practice, and commitment to innovation make us the go-to choice for enterprises ready to scale smarter.

Partner with rSTAR to begin your AI transformation with Microsoft Azure

rSTAR Technologies enables enterprises to unlock the full potential of Microsoft Azure AI. By combining data integration, generative AI, and advanced agent-driven solutions with deep industry insight, we help organizations modernize customer experience, automate complex processes, and deliver intelligence at scale.

Unlock the full potential of Microsoft Azure AI with industry expertise, proven methodologies, and sustainable partnership for long-term success.
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  • 770 Pasquinelli Drive Suite 424
    Westmont, IL 6055
  • info@rstartec.com
  • +1 (312) 279-0430
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Focus Areas
Core Industries
Success Stories
About Us
Focus Areas
Core Industries
Success Stories
rstar-logo-white
  • 3525 S Cass Ct, Suite 617, Oak Brook, IL 60523
  • info@rstartec.com
  • +1 (312) 279-0430
Follow Us
Facebook-f Twitter Youtube Instagram
Focus Areas
Core Industries
rstar-logo-white
  • 3525 S Cass Ct, Suite 617, Oak Brook, IL 60523
  • info@rstartec.com
  • +1 (312) 279-0430
Follow Us
Facebook-f Twitter Youtube Instagram

Optimize Your Salesforce Investments with rSTAR

rSTAR is a go-to Salesforce partner specializing in ERP integration, front office-back office connectivity, and Manufacturing Cloud enablement to help you personalize and strengthen your use of Salesforce.

rSTAR’s Licensing and Permitting Solution Accelerator

Introducing rSTAR’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, rSTAR’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction. rSTAR’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application. With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how rSTAR’s licensing and permitting solution accelerator empowers your staff and constituents. Contact rSTAR to get started today.